Toffifay

We are looking forward to your questions and suggestions! Simply use our contact form to send Storck a message, or have a look at our FAQs; the answers to some of the most frequently asked questions are listed here.

FAQ

Do Toffifay contain animal products?

The only ingredients of animal origin we use to produce Toffifay are dairy products.

Is gelatine an ingredient?

No. Toffifay do not contain any gelatine.

I am allergic to peanuts/almonds/other nuts. Can I still enjoy Toffifay?

There is a warning on the packaging stating that Toffifay may contain “traces of almonds, peanuts, and other nuts”. This is a warning for people with a severe allergy to peanuts or other edible nuts which may be contained in Toffifay’s hazelnut core. It cannot be excluded that in individual cases there are traces of other edible nuts despite the fact that they themselves are not used as an ingredient. As our raw materials suppliers may also process peanuts and the like, it is possible that there are still traces of nuts despite extraordinary care.

Where does the name "Toffifay" come from?

The name is made up of "Toffi" from toffee and "Fee", the German word for "fairy". The fairy symbolises a bringer of luck. She fulfils your wish for a treat made from only the best ingredients and grants you a moment of enjoyment.

Do Toffifay contain alcohol?

We do not use alcohol as an ingredient for Toffifay. According to the current recipe, we can also safely state that the flavourings we use do not contain even minimal amounts of alcohol.

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Information on Product Complaints

Customer feedback is very important to us. In order to process your complaint, we ask that you keep the respective product in the original packaging. Upon receipt of your e-mail, we will contact you to explain the next steps.